Terms of Service

These Terms of Service ("Terms") govern your use of the website edwartens.co.uk and all training services, products, and content provided by EDWartens UK, the trading name of Wartens Ltd ("we", "us", "our"). By accessing our website or enrolling in any of our courses, you agree to be bound by these Terms. If you do not agree, please do not use our services.

EDWartens UK is the trading name of Wartens Ltd, a company registered in England and Wales (CRN: 15262249, VAT: 473020522, D-U-N-S®: 231167762). Our registered office is at 8, Lyon Road, Milton Keynes, MK1 1EX. We provide CPD Accredited industrial automation and engineering training programmes, including classroom-based and online courses.

Our training services are available to individuals aged 18 or older. By enrolling, you confirm that you are at least 18 years of age and that the information you provide during registration is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials.

Course enrolment is confirmed upon receipt of full payment or an agreed deposit. Course fees are listed on our website and are payable in GBP. We accept payment by debit card, credit card, and bank transfer via our payment processor Stripe. All prices are inclusive of VAT where applicable. We reserve the right to change course fees at any time. However, any fee changes will not affect enrolments already confirmed and paid for. Where instalment plans are offered, the full balance must be paid before the course start date unless otherwise agreed in writing.

Cancellations made more than 14 days before the course start date are eligible for a full refund minus a £50 administration fee. Cancellations made between 7 and 14 days before the course start date are eligible for a 50% refund. Cancellations made less than 7 days before the course start date are not eligible for a refund. No-shows on the course start date are not eligible for a refund. If we cancel a course for any reason, you will receive a full refund or the option to transfer to an alternative date at no extra cost. We reserve the right to reschedule courses with at least 7 days notice due to instructor availability, minimum class size requirements, or circumstances beyond our control. Refunds are processed within 14 business days to the original payment method.

We endeavour to deliver all courses as described on our website. However, we reserve the right to modify course content, schedules, instructors, and delivery methods to improve the learning experience or address operational requirements. Classroom courses are delivered at our Milton Keynes facility. Online courses are delivered via live video conferencing with remote lab access. We make every effort to ensure that course materials are accurate and up to date. However, given the rapidly evolving nature of industrial automation technology, we cannot guarantee that all content reflects the very latest developments at any given time.

Upon successful completion of a course and any associated assessments, you will receive a CPD Accredited certificate from EDWartens. Certificates are issued digitally and can be verified through our online verification portal. The certificate confirms completion of the specified course and the CPD points awarded. Certificates are non-transferable. We reserve the right to revoke a certificate if we discover that it was obtained through fraud, misrepresentation, or academic dishonesty.

All content on our website and in our training materials, including text, graphics, logos, images, videos, software, course materials, and documentation, is the property of Wartens Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any of our content without our prior written consent. Course materials provided during training are for your personal use only and may not be shared, copied, or distributed.

Students are expected to behave professionally and respectfully during all training activities, whether in person or online. We reserve the right to remove any student from a course without refund if their behaviour is disruptive, threatening, or in violation of our code of conduct. This includes but is not limited to harassment, discrimination, misuse of equipment, or sharing of course materials without authorisation.

EDWartens provides career support services including CV review, interview coaching, and job opportunity notifications, delivered in partnership with Oscabe. These services are provided on a best-efforts basis. Employment is not guaranteed. Career outcomes depend on individual qualifications, experience, and market conditions. The availability of positions depends on market conditions and the hiring decisions of third-party employers over which we have no control. EDWartens does not guarantee employment to any student or graduate.

To the fullest extent permitted by law, EDWartens UK shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. Our total liability for any claim arising from these Terms shall not exceed the amount you paid for the specific course or service giving rise to the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of any content on our website. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. Career outcomes, salary expectations, and career support information referenced on our website are provided for informational purposes only. Individual results may vary. EDWartens provides career support services including CV review, interview coaching, and job opportunity notifications. Employment is not guaranteed. Career outcomes depend on individual qualifications, experience, and market conditions.

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our services, you consent to the data practices described in our Privacy Policy.

By enrolling in our courses and submitting your photograph during the onboarding process, you acknowledge and agree that: a) EDWartens UK (Wartens Ltd) may use your photograph, name, and career success story for marketing and promotional purposes, including but not limited to: website testimonials, social media posts, marketing materials, case studies, and promotional videos. b) This consent applies to instances where you achieve career success, secure employment, or attain professional milestones following completion of our training programmes. c) If you do not wish your image or success story to be used for marketing purposes, you must notify us in writing by emailing info@wartens.com with the subject line 'Opt-Out: Marketing Image Consent'. Your opt-out request will be processed within 14 business days. d) We will handle all personal images in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. e) You may withdraw your consent at any time by contacting us at info@wartens.com, and we will remove your materials from future marketing within a reasonable timeframe.

Our website may contain links to third-party websites, including those of our ecosystem partners (Wartens, Oscabe, and others). We are not responsible for the content, privacy practices, or terms of service of any third-party websites. Accessing third-party links is at your own risk.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our services after such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

If you have questions about these Terms of Service, please contact us: EDWartens UK (Wartens Ltd) Company registered in England and Wales CRN: 15262249 | VAT: 473020522 | D-U-N-S®: 231167762 Registered Office: 8, Lyon Road, Milton Keynes, MK1 1EX Email: info@wartens.com Phone: +44 333 33 98 394